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Frequently asked questions

Can you repair my damaged bin?

No, we don’t repair damaged bins.

Are wheelie bins waterproof?

Yes, the materials used in the construction of our wheelie bins are waterproof, and they are built for outdoor use.

Can I decorate my wheelie bin and/or add my house/apartment number to it?

If you're a domestic customer who is buying a wheelie bin for personal use, you can decorate it however you like. If you are replacing a council bin, you will need to check with your local council.

Can I return my bin(s)?

Please visit our Delivery and Returns page.

Do I need to be in when my wheelie bin is delivered?

Please visit our Delivery and Returns page.

Does the wheelie bin axle rust?

No, it is zinc-plated and therefore corrosion-resistant.

How big are your wheelie bins?

Dimensions for our wheelie bins can be found on each product page.

How can I pay for my wheelie bin(s)?

We accept credit and debit cards, PayPal and Google Pay payments.

How much does a wheelie bin cost?

You'll be surprised by our fair prices. There's a price on each product page, and we also offer generous discounts for customers buying in bulk.

How quickly will I receive my bin(s) after ordering?

Bins are usually delivered between 3 and 5 working days after an order is placed, unless it is a custom order. You’ll receive an email from us if you place a custom order which will indicate approximately when you might receive your order.

I have found a cheaper price for the same product — will you match/beat it?

Please give us a call.

If I move, can I take my bin with me?

Yes — if you have bought a bin, you own it.

What are wheelie bins made of?

Our wheelie bins are made from HDPE and galvanised steel. You can find out more on each product page.

What happens if a bin arrives damaged?

Please visit our Delivery and Returns page.

What size bin do I need to replace my council bin?

Please contact your local council to check.

What is the maximum weight a bin will take?

Our HDPE 1100-litre bin weighs around 52kg and can hold up to 450kg including its own weight. Please note: with this weight, the bin can be lifted on side-lifting trunnions only.

How do I send you logo artwork for my wheelie bins? What format does it need to be in?

Send us PDF files please.

Do you sell outside of the UK?

No, we only supply the UK.